Search:  

You can’t search or browse Facebook’s database without becoming a registered user. You must join at least one network to browse or search for people. Click on “Join a Network” and choose a network based on your location or school affiliation. Click on “browse” and a list of random members within your new network are displayed. You can also see a list of groups within your network.

Unlike similar sites it is more difficult to just go into a section and “search” for members. You have to look them up through your school or work or city connected through links on your profile. Once you start making friends you can then search for more friends through your friends' networks.

You can also look for people simply by name, email address or AIM buddy list and Windows Live.

Facebook does provide a “discover people you may know section” that collects a listing of people, which according to your profile information you might know or have a connection to. We noticed it usually pulled people from our high school or college.

Help/Support:  

Facebook includes a comprehensive help section complete with 'getting started.' The FAQs are broken down according to the various sections of the site like account settings, privacy and security, applications, advertising, social ads, mobile and more. There is also a section for you to submit suggestions and an entire section dedicated to safety for parents and users.